Privacy Policy

Effective Date: 28/09/2025
Last Updated: 28/09/2025

The Jewel Elité (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website [www.thejewelelite.com] (the “Site”), make a purchase, or interact with us in other ways.

1. Who We Are

The Jewel Elité is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: thejewelelite@outlook.com

• Address: 128 City Road, London, England, EC1V 2NX

2. Data We Collect

We may collect and process the following personal data about you:

• Identity Data: name, title, date of birth

• Contact Data: email address, billing address, shipping address, phone number

• Transaction Data: order history, payment details (processed securely by payment providers – we do not store full card details)

• Technical Data: IP address, browser type, device information, cookies, analytics

• Usage Data: how you use our Site, browsing behaviour, preferences

• Marketing Data: preferences for receiving marketing communications

3. How We Use Your Data

We use your personal data to:

• Process and deliver your orders

• Provide customer support

• Improve our website, products, and services

• Send updates, offers, and newsletters (if you’ve opted in)

• Detect and prevent fraud or unlawful activity

• Comply with legal and regulatory obligations

4. Legal Bases for Processing

We process your data under the following legal bases:

• Contract – to fulfil your orders and provide services

• Consent – when you sign up for newsletters or marketing

• Legitimate Interests – to improve services, enhance security, and personalise your experience

• Legal Obligation – to comply with tax, accounting, and other legal requirements

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties such as:

• Payment processors (e.g., Stripe, PayPal, Shopify Payments)

• Delivery and courier services

• IT, hosting, and website service providers

• Analytics and advertising partners (e.g., Google Analytics, Meta Ads)

All third parties must process your data securely and only as instructed by us.

6. International Transfers

Some service providers may transfer data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We only keep your personal data for as long as necessary:

• Orders: retained for 6 years (for tax and legal compliance)

• Marketing data: until you unsubscribe or withdraw consent

• Technical/cookie data: see our Cookie Policy for details

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Request data portability

• Object to marketing

• Withdraw consent at any time

To exercise these rights, please contact us at [Insert email].

9. Cookies

We use cookies to enhance your browsing experience, analyse traffic, and deliver personalised ads. For details, please see our [Cookie Policy].

10. Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Children’s Privacy

Our Site is not intended for children under 16, and we do not knowingly collect data from them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.